RENTAL INFORMATION
ADVANCE RESERVATION PAYMENTS
The advance rent payment is due within 10 days of the date on the vacation rental agreement, and must be accompanied by all copies of the signed agreement. A copy for your records, with the correct balance due, will be returned to you as receipt of payment. If obtained from the wesite, your downloaded copy is your receipt. Advance rent may be paid by personal check, cashiers check, certified check, or money order. If your signed vacation rental agreement and advance rent payment are not received within 10 days of making your reservation, it will be cancelled automatically and without notice.
Makes checks payable to:
Gregg J. Macdonald, 418 Donegal Drive, Towson, MD 21286
BALANCE RENTAL PAYMENTS
The balance is due at least 30 days prior to arrival and can be made by personal check. No final payment reminder will be sent. All payments made within the 30 days prior to your arrival must be by cashier's check or money order. No personal checks will be accepted within 30 days of arrival or upon arrival. NO EXCEPTIONS.
LAST MINUTE RESERVATIONS
All reservations made within 30 days of arrival must be paid in full by cashier's check or money order within 7 days of making the reservation. If using the website, consider using PayPal. Please call us if you have used PayPal to let us know your payment has been made in this fashion. This signals us to check our PayPal account for verification. All payments received within 30 days of arrival must be certified funds or cash. (No personal checks; no exceptions.)
MINI-VACATIONS
Are available in the off-season. Minimum stays are 3 nights and reservations can be made within two weeks of arrival date. All partial reservations must be paid in full with certified funds prior to arrival via overnight mail or PayPal via the website..
LODGING PROTECTION INSURANCE
Not available at this time
RETURNED CHECK POLICY
We reserve the right to charge a $ 25.00 handling fee for all returned checks.
NO REFUNDS
No refunds will be made for maintenance problems, malfunction of appliances, air conditioning or other equipment, disruption of utility or cable services, early departures, water quality, or dissatisfaction with rental property or its location. Replacement equipment is not guaranteed. There are no refunds for inclement weather, hurricanes, acts of nature, or mandatory evacuations. The building association and owner do make every effort within reason and our control to maintain the building and this unit.
CANCELLATION POLICY
Once your reservation is confirmed by payment, you must notify us (410-828-7014, 443-253-6134) or in writing or by fax (410-828-7029) if you are unable to occupy the unit. We will make every effort to re-rent the unit; However, if the entire reservation is not re-rented, no money will be refunded. If the unit is re-rented, the monies received, less a $ 100.00 cancellation fee and any other non-refundable fees, will be refunded.
TRANSFER POLICY
Transfer of rental week(s) is allowed only within the same property at the same rental rate and must be made more than 30 days prior to arrival and is subject to availability. Transfer requests made within 30 days of arrival will be treated as cancellations. All requests for transfers must be in writing. There is a $50.00 (+tax) transfer fee per week.
PRE-RESERVATIONS FOR 2004
As the season comes to a close (approximately some time in September) we will send a letter/flyer to everyone who has stayed with us re-offering the same week for 2004. We will allow approximately one month for your reply and then will re-open all the available weeks to everyone. A $25.00 non-refundable fee is due with each pre-reservation request. This fee will be applied toward rent for 2004. Approximately in the month of January we ask for 50% of the total amount (minus the 25.00 fee) and then as usual the remaining 50% one month before your vacation.
DAMAGE DEPOSIT
All rental units require a refundable security/damage deposit to cover the cost of damages, missing items, phone or cable charges or other problems caused by possible negligence of the guest. We try to call within the first day or two of your stay just to make sure everything is okay, but please report any problems within the first day of your stay to avoid possible loss of your security deposit. If any damages occur during your stay, please call us so we may take care of it immediately. We sincerely try to return your security/damage deposit as soon as we receive the keys back from you for the unit but please allow up to forty five days. We may offer a "Guilt-Free" Security Deposit Waiver Program. This option allows you to pay a $25 (+tax) non-refundable fee in lieu of sending the full $300.00 amount of the security deposit and you agree not to cause any damages. We must still receive the keys back for the unit. If you choose to participate in the Waiver Program, initial where indicated on the lease, and your balance payment will be adjusted accordingly.
MORE IMPORTANT ITEMS TO NOTE
YOU NEED TO BRING
Bed linens, bath and kitchen towels, beach towels, paper products, trash bags, dishwashing and laundry detergent, soaps, beach equipment, cash, travelers checks and food.
NO SMOKING
This is a no smoking unit. No smoking in the unit. No smoking on the balcony of the unit. . . etc. etc. etc.
MAINTENANCE
Every effort is made to keep the unit clean and all equipment in good working order. All furnishings and equipment reflect the individual taste of the owner. If you encounter a maintenance or housekeeping problem, contact us immediately so that we may dispatch the proper personnel. Please report any damaged or missing items or housekeeping problems within 24 hours of arrival so you will not be held responsible for them. The 24-hour emergency number is Gregg's cell phone 443-253-6134. Please use this for any emergencies and/or questions regarding maintenance of the unit. No refunds will be made for maintenance problems.
HOUSEKEEPING, KEYS and DEPARTURE REQUIREMENTS
Tenants are expected to wash all dishes (via dishwasher) and put them away; Remove all food; Wipe out refrigerator and cabinets; Wipe counter top and glass tops of living room tables; Make beds; We also ask you to clean the kitchen floor as it seems to pick up and dramatically show black marks from flip-flops and other black sole shoes. Remove all trash and place in trash chute directly outside of unit; Lock all doors and windows, and remove all personal items. Air conditioning should be left on 78 in the summer; heat on 55 in the winter. No furniture or bedding is to be moved during your stay. You will be charged for any extra cleaning required by housekeeping. All guests must vacate the premises prior to 10:00 am; Keys are must be returned by mail as of this date. If the emergency keys from the combination lock (box) on the outside of the door were used they must be returned to the same lock (box) on the outside of the door. A $50 (+tax) additional rent fee will be charged for all late departures.
OCCUPANCY-FAMILIES ONLY
This unit is limited to 8 persons although it has beds and sleeper sofas for 10. The Den with sleeper-sofa and Living room with sleeper-sofa are counted. The second bedroom has two full beds. No fraternities, sororities, school, or civic groups, chaperoned (or not), are permitted. This policy is strictly enforced. Non-family groups will be evicted without refund. We will not give keys to non-family groups who have misrepresented themselves and no money will be returned. Over-occupancy and misrepresentation of family groups is cause for expedited eviction, in accordance with the Vacation Rental Act. See vacation rental agreement for more details.
NO PETS
Violation of this regulation is grounds for expedited eviction without refund and a pet fee will be withheld from the damage deposit. Please be advised that pets are not allowed on the beach during the summer months. Please see signs on the beach for more details regarding pets on the beach.
EQUIPMENT AND FURNISHINGS
This unit is furnished for normal housekeeping. Kitchens are equipped with cookware, dinnerware, glassware, and flatware as well as coffeepot and toaster. Beds have pillows, mattress pads, and bedspreads. This unit has central air conditioning, telephone, deck furniture, and three televisions with cable. It is recommended that you bring with you any additional items you feel will be necessary for your enjoyment or comfort during your stay. Every effort is made to keep all appliances in good working order, but they are not guaranteed. If you have special needs or concerns, please make sure to request information or make those needs known at the time of reservation. If an appliance should break before or during your stay please contact us immediately so we may have a maintenance person repair or replace it immediately.
EQUIPMENT RENTALS
Please consult the yellow pages available in the unit. There are many businesses engaged in the rental of equipment of various kinds (too many to post here).
TELEPHONE
The telephone service is included and may be used for unlimited local calls (free). A long distance carrier is not turned on for the telephone in this unit. Please bring a calling card, phone card, cell phone, call collect, and/or otherwise be prepared for making long distance calls through the carrier of your choosing.
POOLS, HOT TUBS, AND SPECIAL EQUIPMENT
Pool open and close dates are subject to change without notice by building management based upon safety, maintenance, and other conditions. During the normal rental season the indoor and outdoor pools are open. A better schedule of hours will be posted here later. No refunds will be given should the pools, hot tubs, or other equipment become unavailable due to changing conditions.
WATER QUALITY
Water quality is always a question and concern where-ever anyone resides (even at home). The owners of this unit have performed no specific testing. At this time we believe it is safe for bathing, washing clothes, dishes, etc. However, we ourselves have recently switched our own home use of cooking and drinking water to spring water (not tap water) based upon our research and understanding of what is typically contained in tap water nearly everywhere in the United States. Therefore, we suggest bringing or purchasing your own favorite spring water for cooking and drinking and brushing teeth . . .
PARKING
Upon arrival you will sign in at the front desk with the guard on duty. He will issue you a parking pass. The assigned space number 120. There are three classifications of parking and two levels. On the first level parking garage, there are blue numbered spaces and red numbered spaces. This unit is assigned blue number 120. This space is for you and affords a very short walk to the building. If you have a second car you may park in any of the red numbered spaces. If you have 3 or more cars you may park the remaining cars in any available space on the second level of the parking garage. The security guard should be able to provide this same explanation regarding parking. The security guard issues all parking permits.
ERRORS IN PRINTING
Although every attempt has been made, errors in price and description can occur. We are not responsible for changes in furnishings or equipment made after publication. Rates, fees, deposits, and taxes are subject to change.